Pet owners facing delays due to clinic closures, dire shortage of vets in capital – RNZ

A Wellington vet says hundreds of sick or injured pets in the city could be missing out on treatment because of clinic closures and lack of staff.
Jody Sharratt needs regular vet treatment for the cats that the rescue service Feral Nation picks up in Wellington. Photo: Supplied / Feral Nation
It comes amid a nationwide shortage of vets, with the pandemic border restrictions having discouraged overseas workers coming here who normally fill jobs in the sector.
Every week, Jody Sharratt takes dozens of cats and kittens to the vet to be spayed, microchipped and vaccinated.
She also seeks treatment for neglected animals who are malnourished, severely sick or injured.
She runs Wellington non-profit cat rescue service Feral Nation, and when RNZ spoke to her today she had already rung five clinics before she found one who could help with a litter of sick kittens – and it required a 50km round trip.
“I’m lucky, if they’d all said ‘no’ to me, I know enough that I could have kept these kittens going for a few days without treatment.
“But if this was someone’s pet, they wouldn’t get into the vets today, maybe not tomorrow, and they wouldn’t have the knowledge or the eyedrops or things on hand to make the kittens healthy.
“[The kittens] possibly could have lost some eyes.”
There is a dire shortage of vets in the country – the Veterinary Association estimates Aotearoa is about 100 clinicians short – with the labour issue being described by vet recruitment agency Vetstaff as at crisis point.
Compounding that problem in the capital is the closure of a couple of key clinics – sending pet owners scrambling to get appointments for their furry friends.
Last week, the popular Wellington SPCA Vet Clinic – which has about 1500 people on its books – stopped treating owned pets, and will now concentrate solely on abused, neglected and vulnerable animals that come into its care.
And last year, Tasman Street Vet Centre, which has similar capacity, closed.
Dog owners RNZ spoke with are worried about a lack of vet options in the capital. Photo: RNZ / Hamish Cardwell
Island Bay Veterinary Clinic head nurse Jade Blackbourn said most vet clinics in the area were now at capacity, and her centre had to turn away sick animals daily.
“It’s really hard because you feel for the [owners].
“We’re here to help animals out, but when you have to turn them away it’s distressing. Not only for the owner, but for us as well.”
Blackbourn said capacity in central Wellington and nearby suburbs could be down by more than a third.
On Wellington’s south coast, Paul is walking his dogs, Chloe and Nala.
He had been on the books at the SPCA, and has had trouble finding another option.
“One of our dogs is a little bit older and has arthritis so usually has a regular appointment, but now there’s a whole month gap because we couldn’t fit into a new vet for at least a month which is a little bit of a problem.
“And we actually haven’t really got an answer for an urgent vet at the moment either, which is a bit of a concern.”
Paul’s dogs at the beach. Photo: RNZ / Hamish Cardwell
About a third of registered vets in New Zealand are from overseas, and changes to the border and visa rules last year to get more into the country failed to attract many applicants – put off by delays getting into MIQ.
Jody Sharratt from Feral Nation said the shortage of overseas workers was taking its toll on the vets at the clinics she used.
“I haven’t seen new faces in the last few years, it’s the same faces and they’re pretty tired faces.
“They’re doing the best they can but I know they also get a lot of abuse.
“Everyone phones up on the day and wants their cat to be seen ‘now’ and they get abuse if they can’t book them until ‘tomorrow’ or ‘Monday’.
“They just need more staff, more vets.”
Photo: Supplied / Nicole Mahon
The staff shortage appears to be widespread.
Lower Hutt resident Nicole Mahon said she had trouble getting an appointment at her local vet last week – with the clinic putting it down to staff shortages.
“My dog was really lethargic and had an upset stomach, just sleeping a lot and generally quite sad looking.
“And so I was a bit concerned – he’s 12, so he’s a bit older – and I called the vet and they just had no appointments until someone cancelled and then I got that spot.”
There are hopes that when the borders are fully open again it will bring an influx of overseas vets who will ease the pressure.
Nicole Mahon and her dog. Photo: Supplied / Nicole Mahon
Copyright © 2022, Radio New Zealand
Vets say a nationwide shortage of staff, drought and uncertainty due to Covid-19 is pushing them to a breaking point.
In June the government said 50 general practice vets would be allowed to enter NZ – but the Veterinary Association says only two have arrived.
Vets are welcoming the news they’ll be able to access rapid antigen tests as critical workers in the Omicron outbreak.
The Veterinary Council of New Zealand says it is taking a pragmatic approach as a regulator because the sector is feeling the pressure of the Covid-19 pandemic and staff shortages.
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